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Family First Hosting
Privacy Policy
The Information We Collect
This notice applies to all information collected on the Family First Hosting
website, or submitted to Family First Hosting at any time through any of our
services on the website. Personally Identifiable Information - When visiting
Family First Hosting's Web site and signing-up for or using an Family First
Hosting powered service such as registering for a domain, our Forum,
Tell-A-Friend or Reporting Abuse, you may choose to supply Family First
Hosting with information that identifies you personally. This information may
include your name and contact information, as well as other demographic or
commerce related information.
Cookies
A cookie is a small text file that is stored on a user‟s computer for
record-keeping purposes. We use cookies on this site. We do not link the
information we store in cookies to any personally identifiable information
you submit while on our site. We use both session ID cookies and persistent
cookies. We use session cookies to make it easier for you to navigate our
site. A session ID cookie expires when you close you browser. A persistent
cookie remains on your hard drive for an extended period of time. You can
remove persistent cookies by following directions provided in your Internet
browser‟s “help” file. We set a persistent cookie to store your passwords, so
you don‟t have to enter it more than once. Persistent cookies also enable us
to track and target the interests of our users to enhance the experience on
our site. If you reject cookies, you may still use our site, but you will be
asked to enter your username and password again every time you closed your
browser or your session has timed out. Some of our business partners (e.g.,
advertisers) use cookies on our site. We have no access to or control over
these cookies. See “Third Party Advertisers.” This privacy statement covers
the use of cookies by Family First Hosting only and does not cover the use of
cookies by any advertisers.
Log Files
As is true of most Web sites, we gather certain information automatically and
store it in log files. This information includes internet protocol (IP)
addresses, browser type, internet service provider (ISP), referring/exit
pages, operating system, date/time stamp, and clickstream data. We use this
information, which does not identify individual users, to analyze trends, to
administer the site, to track users‟ movements around the site and to gather
demographic information about our user base as a whole. We do not link this
automatically-collected data to personally identifiable information. IP
addresses are tied to personally identifiable information to prevent and block
abusers to keep using our services such as members who violates our terms of
service. We use a third-party tracking service that uses cookies and log files
to track non-personally identifiable information about visitors to our site in
the aggregate of usage and volume statistics to determine how our users
navigate through our website and to know how many users are using our services
demographically.
The Way We Use Information
We use the information you provide about yourself or others to complete the
transaction for which it is intended. This may include administering a service
such as registration, email, forum, etc., or contacting you if you have
indicated your permission to do so by agreeing to accept further notification
and service announcement from us on your member profile page. You can choose
to opt-out of receiving any further notification from your member profile
page. We do not share this information with outside parties without your
permission.
Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we
will ask you for your friend‟s name and email address. We will automatically
send your friend a one-time email inviting him or her to visit the site.
Family First Hosting stores this information for the sole purpose of sending
this one-time email and tracking the success of our referral program.
Support Forum
If you use the Support Forum on this site, you should be aware that any
personally identifiable information you submit there can be read, collected,
or used by other users of these forums, and could be used to send you
unsolicited messages. We are not responsible for the personally identifiable
information you choose to submit in this forum.
Internal Surveys
Upon using our free services, you will be requested to participate in our
periodic internal surveys which are conducted by Family First Hosting to
determine your personal interests. These surveys are strictly voluntary.
The data collected through these surveys will be used solely to determine
the type of advertisements you will be exposed with when you are logged in to
your control panel account. Each survey will be sponsored by our partners,
which will be in a form of survey prizes. However, any PII collected will not
be shared in any way to any of our partners or affiliates. The information
collected will only be used to enhance our Web site and your experience and
to award prizes. The surveys will be prompted when you are logging in to your
Family First Hosting account, a new survey will be prompted to you, whenever
it is available.
Communications From The Site
When we receive email, we use return email addresses to reply with the
information requested. Such addresses are not used for any other purpose and
are not shared with outside parties. When supplying contact information to
Family First Hosting you can indicate your preference if you would like to be
contacted to receive information and updates about our services by logging in
to your Family First Hosting account, going to your member profile page and
choose not to receive any further notification emails from us or other
information pertaining to Family First Hosting. Information you submit to us
will not be used for this purpose unless you indicate this as your preference.
When supplying contact information to Family First Hosting you can indicate
your preference on your members profile page to participate in the Family
First Hosting program if you would like to receive special offers from other
companies that we think may be of interest to you through our periodically
newsletter. Information you submit to us will not be used for this purpose
unless you elect to participate in the Family First Hosting program or
otherwise consent. You will receive a confirmation email from us when placing
an order on our site and paying through one of our trusted 3rd parties such as
PayPal or 2Co. They only share back information with us about the transaction
such as your name, item ordered, email address, etc.
Choice/Opt-out
We provide you the opportunity to “opt-out” of having your personally
identifiable information used for certain purposes, when we ask for this
information. For example, if you register for our free services, but choose
not to receive any promotional newsletter concerning our updated services.
If you no longer wish to receive our newsletter and promotional
communications, you may opt-out of receiving them by following the
instructions included in each newsletter or communication or by emailing us at
support@familyfirsthosting.com. We offer an opportunity to opt-out of certain
communications on our member profile page, or you may contact us at
support@familyfirsthosting.com or to Family First Hosting ADDRESS to opt-out.
You will be notified when your personal information is collected by any
third party that is not our agent/service provider, so you can make an
informed choice as to whether or not to share your information with that
party. Generally, you may not opt-out of service related communications
(such as replying to your emails, order confirmation emails, etc.) which are
not promotional in nature. If you do not wish to receive them, you have the
option to deactivate your account by contacting us at
support@familyfirsthosting.com.
Information Sharing and Disclosure
We share aggregated demographic information about our user base with our
partners and advertisers. This information does not identify individual users.
We use non-identifying and aggregate information to better design our Web
site and services, and to share with advertisers. For example, we may tell
an advertiser that X number of individuals visited a certain area on our Web
site, or that Y number of men and Z number of women use a certain service,
but we would not disclose anything that could be used to identify those
individuals unless they indicated this as their preference by participating
in the Family First Hosting program. We do not link aggregate user data with
personally identifiable information.
Personally identifiable information
Family First Hosting does not share, sell, rent, or trade PII with third
parties for their promotional purposes except with your consent as described
in this privacy policy Finally, we never use or share the personally
identifiable information provided to us online in ways unrelated to the
ones described within this privacy policy without also providing you an
opportunity to opt-out or otherwise prohibit such unrelated uses.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect
online and maintain by logging into your password-protected account and
selecting to update your Profile or Personal Info. We use this procedure to
better safeguard your information. You can also correct factual errors in
your personally identifiable information by sending us a request that credibly
shows error. To protect your privacy and security, we will also take
reasonable steps to verify your identity before granting access or making
corrections.
Specific Terms and Conditions
Family First Hosting considers email transmitted via our service to be the
private correspondence between the sender and recipient. We will not monitor,
edit or disclose the contents of a user's private communications, except as
required by law, to comply with legal process, if necessary to enforce the
Service Agreement, to respond to claims that such contents violate the rights
of third-parties, or to protect the rights or property of Family First
Hosting. By using the service you agree that technical processing of email
communications is and may be required to send and receive messages, to conform
to the technical requirements of connecting networks, to conform to the
limitations of the Service, or to conform to other, similar technical
requirements. By using the service you acknowledge and agree that Family
First Hosting do not endorse the content of any user communications and are
not responsible or liable for any unlawful, harassing, libelous, privacy
invading, abusive, threatening, harmful, vulgar, obscene, tortuous, or
otherwise objectionable content, or content that infringes or may infringe
the intellectual property or other rights of another.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as
required by law and when we believe that disclosure is necessary to protect
our rights and/or to comply with a judicial proceeding, court order, or legal
process served on our Web site.
Security
The security of your personal information is important to us. We follow
generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method
of transmission over the Internet, or method of electronic storage, is 100%
secure, however. Therefore, while we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its absolute
security. If you have any questions about security on our Web site, you can
send email us at support@familyfirsthosting.com.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled
by Family First Hosting. Please be aware that we, Family First Hosting are
not responsible for the privacy practices of such other sites. We encourage
you to be aware when you leave our site and to read the privacy statements
of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web
site.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this
privacy statement, the home page, and other places we deem appropriate so
that you are aware of what information we collect, how we use it, and under
what circumstances, if any, we disclose it. We reserve the right to modify
this privacy statement at any time, so please review it frequently. If we
make material changes to this policy, we will notify you here, by email, or
by means of a notice on our home page.
Family First Hosting Privacy Department
P.O. Box 2932
Indianapolis, IN 46206-2932
support@familyfirsthosting.com
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